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SmartLab Culture

Transform mindsets
Shift behaviors
Achieve results

A proven, digital-first culture transformation journey.

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SmartLab Culture

Transform mindsets
Shift behaviors
Achieve results

A proven, digital-first culture transformation journey at scale.

Developed in partnership with

“We are entering a new era or organizational performance. Technology has finally developed sufficiently that culture transformation can be scaled by applying leading academic research, global practical experience and AI-enabled technology.”

- Nikola Jurisic, Project Light founder

“If you are looking to strengthen or transform your company’s culture, or your leadership of it, I can recommend no one more highly. In my thirty year career at McKinsey, leading organization culture and performance work globally, I have worked with no one better.”

- former McKinsey Director Emeritus

  • Experience working on culture with more than 300 of the world’s largest organizations (public and private sector) across industries.
  • Strategic Advisors on cultural transformation to the Inner Development Goals (IDGs) global movement.

Project Light turns culture strategy into tangible, high-impact results

National sector opening

+52m

increase in
annual visits

94.4 point

increase in visitor satisfaction

Legacy organization turnaround

+45-point

improvement in organizational health

2.5×

market cap growth

+11%

market share

Industrial performance surge

+45-point

improvement in organizational health

2.5×

market cap growth

Multi-market growth enablement

~10-point

rise in organizational health

+49%

revenue growth

+37%

EBITDA growth

What is SmartLab Culture?

A scalable, digital-first transformation experience that reshapes the way people think, feel, and connect—turning culture into your ultimate sustainable competitive advantage.

SmartLab Culture combines SmartLab with Project Light Advisory’s evidence-based approach to culture change. Together, they deliver a practical, high-impact pathway to shift your culture through the systems, behaviors, and mindsets that make change stick.

The 3 Shifts Framework

A proven model for deep, lasting culture transformation.

What Shift

Define the future you want

  • Diagnose your current culture with precision
  • Define your 4–7 year aspiration and values
  • Select the 2–3 priority behaviours to shift first

Inner Shift

Transform from within

  • Launch “tailored inner shift journeys” aligned to priority behaviors
  • Empower leaders and influencers to role model the culture
  • Demonstrate initiative “quick wins” to build belief and momentum

Outer Shift

Activate change across the organization

  • Select & activate 5–10 high-impact initiatives
  • Embed changes into systems, structures, rituals, and processes
  • Refresh your Culture Operating Model

Who is SmartLab Culture for?

Who has the biggest impact on culture?

The culture challenge today

When culture falls out of sync with your strategy, everything becomes harder.

of transformations fail due to culture-related reasons (McKinsey)

Organizations often try to change behaviors but measure only engagement

Systems and incentives frequently support the old culture

Leaders lack practical tools to reinforce the behaviors they want

Without a digital-first approach, culture change doesn’t scale

Culture becomes invisible—and therefore unmanaged

Coordinating thousands of actions that shape the culture very day

Why now?

Culture is the root of organizational performance.

Financial performance

3X

Top-quartile cultures deliver 3x higher TSR (McKinsey)

Environmental performance

3.1X

Inclusive cultures are 3.1x more likely to achieve environmental commitments

Wellbeing performance

$700B

WHO data shows $700B in potential savings from healthier cultures

Employee health

85%

of employees in companies with strong cultures report 41% lower incidence of chronic diseases (WHO)

+

Hybrid working has made culture the connective tissue for performance

+

Organizations need a repeatable, annual cultural business process

SmartLab Culture accelerates transformation and performance across multiple strategic contexts—especially in environments where the human side of change determines success.

AI adoption & digital transformation
Cultural and behavioral challenges are the #1 barrier to delivering digital objectives.

Agile transformations
Agile ways of working are far more effective when culture aligns (reported by 76% of respondents).

Mergers & acquisitions
Organizations that effectively manage culture are 50% more likely to capture revenue & cost synergies.

Talent-led transformations
PE firms report 250% higher net returns when talent and culture transformation is prioritized.

Operational efficiency
Strong cultures of cost ownership (e.g., ZBB practices) deliver 10–30% total cost savings.

RTS / performance transformations
Organizations nearly double their excess TSR when they implement a full culture transformation recipe.

What makes
SmartLab Culture different?

A practical, human-centered approach to transformation,
delivered at scale.

  • Scalable by design
  • Live and asynchronous learning and collaboration
  • Tailored pathways for leaders and influencers
  • Real-time analytics and insight
  • Diagnostics connected directly to action
  • Designed for hybrid organizations

How SmartLab Culture stands apart

Powered by SmartLab. Designed with Project Light Advisory. Built for impact.

SmartLab Features

Dynamic timelines → systemic orchestration

Immersive environments

Integrated video conferencing

Adaptive journeys

Personalised dashboards

Decision-making & collaboration apps

Resource libraries

SmartLab AI for decisions, data, learning, and production

Project Light Advisory Expertise

3 shifts/5 CEO imperatives

11 proven modules

40+ workstreams

90+ deliverables

Evidence-based methodology

Behavioral and systemic change capability

Trusted by global organizations

Inside the SmartLab Culture
experience

Flexible delivery models
Choose the pathway that fits your ambition.

SmartLab Culture Digital Platform
Deployed organization-wide with tailored interfaces for the board, CEO and top team, Culture Initiative teams, Culture Orchestration team, influencers and all staff.

Module Activation Labs
12 module specific 2-day workshops to build your team and organization’s in house culture transformation capabilities

Dedicated Expert Support
Three levels of dedicated expert support:

  • L1: Technical support
  • L2: Module specialists
  • L3: Global culture experts

Your SmartLab Culture journey

Dream · Diagnose · Design · Pre-Delivery · Deliver

Dream – Define cultural purpose, aspiration, and strategic intent.

Diagnose – Understand where you are and what needs to shift.

Design – Co-create the future culture, journeys, and initiatives.

Pre-Delivery – Prepare teams, align stakeholders, and set up systems.

Deliver – Activate learning, run initiatives, track behavioral change.

Start your culture shift

Build a culture that moves with you—and moves your organization forward.