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SmartLab Deep Academy

From AI tools to an AI workforce

Embed agentic AI into workflows, governance, and decision-making to build an elastic organization that scales intelligence on demand.

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Developed in partnership with

Xroads Catalyst has developed an ecosystem of agentic AI capabilities for pharma and life sciences, focused on amplifying human ability and productivity through human-AI collaboration. Xroads is asset-based consulting, bringing reusable frameworks, patterns, and accelerators for safely deploying agents in complex, regulated environments.

“Somewhere along the way, work stopped being about thinking and started being about surviving the tools we built to help us think. That's backwards. That's broken. That's what I want to fix. Technology should serve humanity, not the other way around.”

- Hicham Naim, Xroads Catalyst

Hicham Naim

Co-Founder & CEO, VITAL. Former Global Head of Digital & AI at Takeda. Author of Crossroads. Co-founder, Health Tech Without Borders.

A clinical pharmacist turned Big Four strategist turned AI leader, Hicham builds companies around one belief: intelligence should compound, not reset.

Blaise Jacholkowski

Co-Founder & COO, VITAL. Biomedical engineer, EPFL. Former medtech CEO, Korn Ferry executive, and startup mentor.

Twenty years building health and digital ventures that survive regulators, investors, and the market—not just the pitch deck.

Project Light turns culture strategy into tangible, high-impact results

National sector opening

+52m

increase in
annual visits

94.4 point

increase in visitor satisfaction

Legacy organization turnaround

+45-point

improvement in organizational health

2.5×

market cap growth

+11%

market share

Industrial performance surge

$1.5b

in profit in year three

90%

employees reporting major culture improvement

Multi-market growth enablement

~10-point

rise in organizational health

+49%

revenue growth

+37%

EBITDA growth

What is SmartLab Deep Academy?

SmartLab Deep Academy is a structured agentic AI adoption journey that helps organizations move from individual productivity gains to enterprise-wide impact.

Combining Xroads Catalyst’s domain-specific frameworks with SmartLab’s scalable digital delivery platform, it embeds agents into workflows, roles, and governance—transforming AI from isolated tools at the edges into a governed digital workforce integrated into how the organization runs.

Bridging the gap between AI training and agentic deployment

Most organizations invest in AI training that stops at tools and prompts—never reaching the domain-specific orchestration that creates Deep Workers and makes agentic AI work.

This is the gap.

2%

of intelligence initiatives deliver transformative value

Most intelligence initiatives stall at pilot stage, never reaching organizational impact.

Gartner, 2025

87%

of organizations expect significant skill gaps

The gap isn't in intelligence literacy—it's in domain-specific intelligence orchestration.

Deloitte, 2025

70%

can't find domain + intelligence talent

Because this talent doesn't exist yet. It must be built.

BCG, 2025

SmartLab Deep Academy is the bridge from AI tools to an AI workforce.

Analyze workflows and orchestration gaps

Automate domain-specific processes

Scale intelligence across the enterprise

Create role-based agents

Govern agent deployment by design

Deep Worker (n.)

A professional who combines deep domain expertise with AI orchestration fluency—building and governing intelligent workflows that multiply output without sacrificing quality or compliance.

Who is SmartLab Deep Academy for?

Deep Academy is designed for knowledge work in complex, regulated environments—from individual contributors to executive leaders.

Ideal participants

Leaders and sponsors

CDO/CIO, COO, Heads of Transformation, Heads of Data/AI, Functional VPs

Operators of regulated work

Medical, Regulatory, Market Access, Clinical, Quality, Commercial

Builders and enablers

AI CoE, Digital/Product teams, L&D, Compliance and Risk

Best-fit organizations

Beyond pilots

You’ve moved past AI awareness and experimentation, but impact is still stuck at the edges.

Governed deployment

You need repeatable, compliant patterns for deploying agents safely into real workflows.

Context-specific capability

You want role-based capability built around your teams, markets, products, and constraints.

Inside the Deep Academy method

Deep Academy takes you from foundational skills to orchestration mastery through real work — not simulated exercises.

The Deep Academy Learning Model

Learn

Foundation building through curated content. Each module combines video instruction, real pharma case studies, and essential readings. Self-paced with weekly checkpoints.

You will:

  • Understand intelligent capabilities and limitations
  • Learn pharma-specific use cases
  • Build mental models for orchestration

Apply

Hands-on practice in the VITAL sandbox environment. Work with actual datasets and tools under mentor guidance. This is a safe space to experiment and learn from mistakes.

You will:

  • Build first working intelligent workflow
  • Practice with domain-specific tools
  • Receive real-time mentor feedback

Build

Apply everything to a real challenge. Design, build, and deploy an intelligent workflow that delivers measurable business value. Present to leadership for certification.

You will:

  • Deliver measurable business impact
  • Create reusable organizational asset
  • Earn Deep Worker certification

Domain-specific tracks

Nine tracks. One goal: measurable output in your domain.

Medical

Synthesize 500+ papersmonthly, accelerate KOL engagement

10x faster literaturesynthesis, 5x more KOL touchpoints

Marketeer

Launch omnichannelcampaigns in days, not weeks

80% reduction in contentcreation time, 3x campaign velocity

Market Access

Automate HTA submissionsand pricing models

60% faster dossier preparation, real-time pricing optimization

Regulatory

Accelerate CTD preparationand agency responses

50% faster submission prep,90% reduction in cross-reference errors

R&D

Augment literature review and protocol design

70% faster lit reviews, data-driven protocol optimization

Strategy

Accelerate competitive intelligence and due diligence

Continuous competitive intel, 80% faster due diligence

Analyst

Automate RWE analysis and insight generation

Self-service analytics, 10x faster insight delivery

HR

Scale scientific recruiting and onboarding

50% faster time-to-hire, personalized onboarding at scale

Finance

Real-time revenue modeling and variance analysis

5x faster close process, continuous forecasting capability

Delivery method

Intensive Cohort

6 weeks

15-25 per track

Rapid capability building

Extended Program

12 weeks

20-30 per track

Deeper integration with work

Executive Track

3 days

10-15 leaders

Full-Stack Leader preparation

Train-the-Trainer

Building internal capability

4 weeks

5-10 internal champions

Your SmartLab Deep Academy journey

Design · Pilot · Scale · Embed

Design (4–6 weeks)
Role mapping, curriculum development, tool/platform selection, success metrics

Pilot (8–10 weeks)
2–3 tracks, 15–25 per cohort, measure & refine, case studies

Scale (ongoing)
Co-create the future culture, journeys, and initiatives.

Embed (ongoing)
Additional tracks, cross-org deployment, certification program.

What makes
SmartLab Deep Academy different?

A practical, human-centered approach to transformation,
delivered at scale.

  • Domain-specific — Built for regulated work
  • Deep Workers — Orchestrators, not just users
  • Real work — Actual projects, reusable IP
  • Governed — FDA and EMA ready by design
  • Elastic — Scale without scaling headcount
  • Proven — Xroads expertise, SmartLab platform

How SmartLab Deep Academy stands apart

Powered by SmartLab. Designed with Xroads Catalyst. Built for intelligent workforce transformation.

SmartLab Features

Dynamic timelines → systemic orchestration

Immersive environments

Integrated video conferencing

Adaptive journeys

Personalised dashboards

Decision-making & collaboration apps

Resource libraries

SmartLab AI for decisions, data, learning, and production

Xroads Catalyst Expertise

Pharma and life sciences domain expertise

Agentic AI frameworks for regulated environments

Reusable accelerators and deployment patterns

Human-AI collaboration methodology

Asset-based consulting with proven implementation playbooks

GxP-ready governance by design

Trusted by global organizations

The intelligence window is closing

By 2028, the capability gap between organizations with Deep Workers and those without will determine the next generation of leading organizations.