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One platform. Every moment that matters.

Everything you need to design, deliver and scale events, learning and transformation journeys — on one configurable platform.

Configurable · ISO/IEC 27001 certified · Ten to 10,000 participants

The SmartLab platform on desktop, laptop and mobile: dashboard, immersive environment and live session

Platform features

Your configurable foundation for programs, events and journeys

One SmartLab platform serving programs, events and journeys

A flexible platform layer with immersive environments, integrated video, community and adaptive delivery — configured once, then reused across everything you run.

The spine of every experience

Dynamic Timeline

A living knowledge map that connects moments across time — before, during and after your program. Capture activity, decisions, resources and milestones in one place so participants can see progress and stay aligned.

The SmartLab Dynamic Timeline showing pre-event, live and post-event moments on a single map

The experience layer

Built to look and behave like your organization

Six configuration points turn one platform into an environment participants recognise as yours.

  • SmartLab environments themed with different colour schemes, graphics and icons

    Completely customizable

    Fully customizable color schemes, graphics and icons, so every experience carries your brand rather than ours.

  • A configurable SmartLab dashboard with widgets and tailored navigation

    Bespoke set-up for your program or event

    Configurable dashboard, widgets and navigation tailored to specific initiatives.

  • Immersive SmartLab visual environments used as event backdrops

    Immersive visual environments

    Dynamic visual settings that immerse participants, from a virtual campus to a branded interior.

  • An adaptive SmartLab participant journey branching by role and stage

    Adaptive journeys

    Participant journeys that deliver the right content at the right time, by role, cohort or stage.

  • A SmartLab plenary with integrated video conferencing and breakout rooms

    Integrated video conferencing

    Host plenaries, breakouts and meetings inside the platform — no second tool, no lost context.

  • SmartLab direct messaging and discussion boards

    Creating communities is easy

    Direct messaging and discussion boards keep the conversation going between scheduled moments.

Learning features

Learning that scales — with coaching, tracking and compliance built in

Create structured learning experiences that flex by role, region and need, supported by experts and measurable progress.

The SmartLab Learning interface showing pathways, progress and coaching
  • Personalized learning pathways

    Role-, region- and need-based learning journeys that tailor content and progression to each learner.

  • Micro-learning & in-the-flow learning

    Short, targeted learning moments designed to fit into daily work and reinforce retention.

  • Multi-language learning support

    Global learning delivery with multilingual experiences to support international teams.

  • 1:1 coaching & mentoring

    Direct access to expert coaches to support individual development and applied learning.

  • Expert-led learning design & facilitation

    Dedicated learning specialists supporting program design, facilitation and delivery.

  • Curriculum co-creation

    Collaborative development of bespoke learning programs aligned to organizational goals.

  • Learning-focused AI recommendations

    AI agents that guide learners to relevant content, sessions and next steps based on engagement.

  • Learning progress & completion tracking

    Structured tracking of learner progress, participation and completion across programs.

  • Compliance & accreditation tracking

    Learning journeys designed to support compliance requirements and accreditation needs.

  • Capability-building learning programs

    Structured upskilling experiences focused on building critical skills and organizational capability.

Engagement features

Tools that keep people involved, connected and contributing

Built-in engagement features that support participation before, during and after live moments.

SmartLab engagement features: resource libraries, discussion boards, chat and leaderboards
  • Resource libraries

    Central repository for ebooks, articles, links, multimedia and cloud files.

  • Discussion boards

    Topic-focused discussion spaces.

  • Group management

    Organize participants into cohorts and groups.

  • Chat

    Real-time platform chat to facilitate interaction.

  • Gamified engagement

    Leaderboards and virtual games to enhance participation.

  • Dedicated learning area

    Host learning experiences with adaptive journeys and coach access.

Collaboration apps

A decision-making apps suite

Twelve collaborative tools built for facilitation — every output captured in the same place as the rest of your program data.

Brain Stormer

Team brainstorming with visual idea capture.

Ideas Wall

Real-time collaborative idea sharing.

Innovation Hopper

Data capture for focused decision making.

Trend Compass

Interactive surveys with trend analysis.

Ideas Mapper

Virtual whiteboard for crowdsourced ideas.

Road Map

Real-time mapping of activities and milestones.

Process Mapper

Design and visualize workflows.

Ideas Matrix

Rate and prioritize ideas.

Priority Mapper

Survey and visualize team priorities.

Insta Poll

Capture and compare feedback over time.

Comms App

Broadcast engaging messages.

Snapshot

Build and run interactive workshop flows.

SmartLab AI

An intelligent layer across everything you run

Optional AI support for participants, producers and learners — delivering personalized content, analytics and guidance without ever leaving the platform.

The four SmartLab AI agents surfacing insights inside a live session

Four specialist agents

  • AI Data Agent — interrogate and visualize internal and external data to understand sentiment and trends in your event or program.
  • AI Decision Agent — cluster data and identify trends with real-time visualizations that support collaborative decision-making.
  • AI Learning Agent — support users throughout their learning journeys with personalized guidance and recommendations.
  • AI Production Agent — rapidly design workflows and set up events with intelligent automation and smart prompts.

Event modes

Choose the format that fits your moment

Two ways to deliver SmartLab — from full-scale events and multi-session journeys to mobile access wherever people are.

The SmartLab Events environment during a live hybrid session

SmartLab Events

Full-featured experiences for hybrid and virtual events, programs and multi-session journeys.

Explore SmartLab Events
The SmartLab Event App on mobile and tablet

SmartLab Event App

Mobile companion for agenda, resources and access across time and distance.

Explore the Event App

SmartLab Producer

Admin, analytics and reusable experiences — all in one place

SmartLab Producer simplifies and streamlines the management of complex programs, events and multi-session journeys, so producers can focus on strategy and outcomes.

The SmartLab Producer admin dashboard showing users, sessions, content and analytics
  • Automated program & event management

    Automate session scheduling, resource allocation and participant matching to ensure seamless delivery at scale.

  • Intuitive admin dashboard

    A central command center to manage users, groups, themes, environments and tools.

  • Easy content management

    A CMS for hosting, updating and controlling access to content assets across programs and events.

  • Predictive, data-driven insights

    Real-time analytics and dashboards to track program performance and make informed adjustments.

  • Enhanced collaboration tools

    Embedded interactive environments and apps that support engagement across stakeholders and participants.

  • On-demand content creation & repurposing

    Record, reuse and repurpose live sessions to extend program reach and lifecycle.

  • Custom learning & journey sequencing

    Configure personalized pathways, session flows and multi-session program sequences with ease.

  • Reusable experiences & templates

    Build repeatable, scalable interactive workflows, journeys and environments that accelerate production time.

  • Global scalability

    Manage and deliver large-scale programs across time zones, regions and languages.

Trust

Enterprise-grade security & sustainability

SmartLab is built with security & sustainability at its core—we’re ISO/IEC 27001 certified and trusted by global organizations to handle sensitive data with confidence.

ISO 27001 certified for data and information security
IAF certified for internationally recognized quality standards
EcoVadis Gold sustainability rating badge
UKAS accredited certification for management systems

Ready to see SmartLab in action?

Explore the features above, or talk to us about the right setup for your program, learning journey, or event.