SmartLab for Think Tanks
Design amazing virtual experiences for bringing world-leading experts together to share knowledge and solve problems.
SmartLab for Life Sciences
Engagement your compliance team can sign off
Run medical congresses, advisory boards, investigator meetings and global capability programs in one ISO/IEC 27001 certified environment — with the reporting to prove what happened.
ISO/IEC 27001 certified · GDPR-compliant · Trusted by global pharmaceutical organizations
SmartLab is an award winning solution used by Fortune 500 companies
Customer outcome
100%
participant completion rate
SmartLab helped raise engagement and ensured every participant did the cascade at a 100% completion rate.
SmartLab is built with security & sustainability at its core—we’re ISO/IEC 27001 certified and trusted by global organizations to handle sensitive data with confidence.
See our accreditationsBuilt for regulated work
Start with the question your risk and compliance teams will ask
Every environment is certified, access-controlled and auditable before a single participant is invited in.
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ISO/IEC 27001 certified
Independently certified information security management, with UKAS-accredited certification and IAF multilateral recognition.
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GDPR-compliant by design
Safeguard sensitive medical and patient-related data with built-in compliance features rather than bolt-ons.
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Controlled access per audience
Separate, tailored environments for advisory boards, investigator meetings and clinical trial updates, each with its own access rules.
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Reporting built for audit
Robust reporting tools that demonstrate adherence to compliance requirements when you are asked to prove it.
What you run on it
Three families of work, one platform
SmartLab empowers pharmaceutical companies to engage diverse stakeholders, ensure compliance and drive innovation. Most organizations start with one family and grow into the others.
External and expert engagement
SmartLab Events
Large-scale, interactive engagement with healthcare professionals, KOLs and investigators.
Virtual medical congresses and global product launches
Engage healthcare professionals and stakeholders at scale, with Q&As, live polls and personalized session booking.
Advisory boards and investigator meetings
Secure, branded environments for high-level discussion, keeping compliance and collaboration in the same place.
Key opinion leader engagement sessions
Structured interactions that gather insight and strengthen long-term relationships.
Clinical trial update meetings
Interactive sessions plus on-demand access, so teams and sites stay aligned between milestones.
Cross-functional alignment
SmartLab Programs
Structured journeys that keep dispersed teams working to the same plan over months, not hours.
Cross-functional team alignment
Align R&D, market access, regulatory and commercial teams on clinical trials, launches and lifecycle management.
Stakeholder engagement programs
Map, engage and manage relationships with healthcare professionals, payers and other key stakeholders — with optional SmartLab AI.
Global collaboration initiatives
Bring geographically dispersed teams together for project coordination and innovation through immersive workshops.
Patient advocacy programs
Collaborative spaces for advocacy groups, researchers and healthcare providers to work together.
Capability and compliance
SmartLab Learning
Mandatory training and role-specific capability building, delivered and evidenced at global scale.
Compliance training
Deliver mandatory training on GxP, pharmacovigilance and clinical trial compliance, with real-time tracking and assessments.
Onboarding for healthcare professionals
Personalized onboarding for sales representatives, medical science liaisons and healthcare professionals.
Adaptive learning for sales teams
Personalized training on product portfolios and therapeutic areas, tied to real customer interactions.
Patient-centric education
Tailored modules that help healthcare professionals understand patient needs and improve outcomes.
Where the value lands
Six outcomes life-science teams come to us for
Each one is a business result, with the platform capabilities that produce it underneath.
Break down geographic and functional silos
Bring global teams into fully branded, secure environments where R&D, regulatory, market access and commercial work in the same room — wherever they are.
Streamlined communication across geographies- Live polls, Q&A and decision apps that make participation real
- Cross-functional alignment instead of parallel workstreams
Make scientific events worth attending
Tailor congresses and symposia to the individual, then adapt while the event is still running rather than reading about it afterwards.
- Personalized agendas, session booking and live broadcasting
- Sentiment analysis and engagement data used in real time
- On-demand access after the event, so value does not expire
Prove that training landed
Compliance training that is not just delivered but demonstrably retained, with the reporting to evidence it.
- Adaptive learning journeys tailored to individual needs
- Scalable delivery of GxP, pharmacovigilance and safety protocols
- Immersive environments, quizzes, simulations and rich media
Land launches in every market at once
Align the organization and its stakeholders around a launch, then keep the cross-functional detail moving after the event.
- Global rollouts with live demos, Q&As and collaboration tools
- Stakeholder mapping with tailored engagement plans
- Cross-functional alignment on pricing, positioning and access
Turn engagement into evidence
Measure what happened, show leadership what it means, and use it to shape the next initiative.
- Real-time analytics on engagement, sentiment and attendance
- Predictive analytics with optional SmartLab AI to anticipate trends
- Stakeholder dashboards for data-driven decisions
Keep knowledge in the organization
Give research, trial results and best practice somewhere permanent to live, so the next team does not start from scratch.
- Digital centers of excellence for sharing research and results
- Collaborative innovation programs and structured brainstorming
- A centralized library of training, research and event content
Real-time analytics and optional SmartLab AI
Drive collaboration and innovation through real-time analytics and insights. Measure effectiveness while an initiative is still running, and give leadership something better than a post-event survey.
Engagement and sentiment
See how participation is tracking by audience, session and market.
Predictive analytics
Anticipate engagement trends and identify areas for improvement.
Stakeholder dashboards
Actionable insight for clinical, regulatory and marketing decisions.
Audit-ready reporting
Evidence of participation and completion when it is asked for.
Related formats
Deliver amazing experiences easily
Discover how SmartLab is transforming virtual event delivery across adjacent formats.
SmartLab for Conferences
Create and manage state-of-the-art conference experiences.
SmartLab for Scientific Forums
Structured, compliant settings for expert discourse, with tracked participation and on-demand access afterwards.
Partner with SmartLab
Reach out to learn more about how SmartLab can supercharge your digital capabilities and offerings in the market.
Learn moreYour brand, front and centre
Fully branded environments delivered under your identity.
Configure once, run repeatedly
Turn a proven format into a repeatable Experience Lab.
Trust
Enterprise-grade security & sustainability
SmartLab is built with security & sustainability at its core—we’re ISO/IEC 27001 certified and trusted by global organizations to handle sensitive data with confidence.
Find out more
Tell us which congresses, boards or programs you run today and we’ll walk you through how they would work in SmartLab.